Tuesday, January 1, 2008

Letting go....or not

It's New Year's day, and I could have hoped that I would not have spent any energy on being annoyed in this new year. But, here I am. For the second day I have arrived at my mother's room to find her seated in a wheelchair. Why? I ask her. She assured me yesterday it was just because she had gone to exercise class in it (which made no sense since exercise class was in the morning and it was at that point about 3:30 in the afternoon). Today, I was there at 11:00, and when I suggested she use her walker to go to lunch, she said, oh, there isn't a chair at my place, because they know I'm coming in my wheelchair. At that point, I threw up my hands and reminded her that she went through all the surgery and rehab so that she could give up her wheelchair and walk again. I finally got out of her that she isn't really doing any walking except in the middle of the night when she uses the walker to go to the bathroom. She added conspiratorially that "she doesn't even call for help." I walked to the dining room to confirm that there wasn't a chair at her place. So....off she motored to the dining room, because it is "easier." Easier for the staff at Langdon Place. I left, indicating that I would talk to the nursing staff about this.
Of course, it's a holiday, so I haven't even tried to call over there to speak to someone. Furthermore, I left a call over a week ago asking the business person to call me to clarify a bill, which was due today. I'd love clarification from anyone who can decipher the following:
12/1/07: Balance forward 2972.83
12/4/07 Payment - Thank you! 1575.00
12/4/07 Payment - Thank You! 3212.00 CR
12/09/07 Guest Meals 1 10.00
12/31/07 31 days 12/01'12/31 @87.74 2720.00
12/31/07 Room and Board Jan $2856.00
12/31/07 Reverse Advance Billing Dec. 2720.00CR
Interest Charge based on prior balance due excluding prior interest charges at 1.5% monthly
90+ days 60 days 30 days Current New Balance
00.00 00.00 1335.83 2866.00 4201.83

Payment due: $4201.83

I love that they have managed to work in the guest meal charge at $10.00, and I wonder if they would be willing to subtract 3 meals at $10.00 each for the meals mom missed while eating here during the holidays. Or maybe we could do some negotiating on that score.... I think we know the answer to that one.
Contributing to my annoyance was a phone call from my brother to mom, which I answered and to whom I spoke long enough to say Happy New Year. He then talked to mom and they hung up. I would have liked to hear from him, either at Christmas or on New Year's, and called him on Christmas, only to be told by my sister-in-law that they couldn't talk just then because they were leaving for dinner at her brother's. O.k., that's certainly legit, but could he have called me back?
None of this is important. I'll end up paying Langdon Place the money they claim I owe, and mom will continue to wheel herself around in a wheelchair, though prior to her surgery she hated it and I heard nothing except how she wanted the surgery NOW to get her out of it once and for all, and my brother will continue to be involved in the situation as little as he pleases, and on his timetable, not mine.
So, as the snow starts to fall on New Year's Day (to add to the 6 - 8 inches that fell overnight Dec. 30th), I will go eat lunch, having "blasted off" for the first time in 2008.

2 comments:

Grammy said...

Oh, that bill makes absolutely no sense, and I know how defeated you must feel by all of this. Imagine that you, a highly intelligent and successfully functioning person cannot decipher it....what about someone not so fortunate? Hang in there, and just do the best you can. Getting rid of the guilt would lighten your burden too!
Karen

Kay Morgan said...

Update on the bill.......of course there was an explanation, once I sat down with the business person at "the home." She at least had the grace to agree that it was a pretty lousy format and supposedly the company (Sunbridge) is coming out with a new one. Probably not in my lifetime....
Physical therapy said they would follow up on the fact that mom is using the wheelchair - she should be walking - and they would call me back this afternoon. HA - did they think I really believed they would call? We pay $2600 a month for mom's 6 X 10 foot space, and it seems that other than that, it doesn't buy us much!